Please read this notice pertaining to electronic communications carefully.
Canyon Creek Investment Advisors, Ltd. (the “Firm” or “CCIA”) is a registered investment adviser (“RIA”) registered in the state of Colorado. CCIA uses electronic communications, such as email, to communicate with clients about their investments and to provide other general information. These electronic communications are subject to the following risks:
- Unauthorized access: Hackers may be able to gain unauthorized access to electronic communications, which could allow them to steal confidential information about your investments, such as your account numbers, passwords, and trading instructions.
- Data breaches: A data breach could occur, which could result in the unauthorized disclosure of confidential information about your investments.
- Viruses and malware: Electronic communications could be infected with viruses or malware, which could damage your computer systems or steal confidential information about your investments.
- Spoofing: Fraudsters could spoof the Firm’s email address or phone number, which could lead you to believe that you are communicating with a legitimate Firm representative.
The Firm takes steps to protect the confidentiality and security of electronic communications, but there is no guarantee that these risks will not occur. Therefore, you should be aware of the following risks when sending and receiving electronic communications with the CCIA:
- Do not send confidential information over unencrypted electronic communications. This includes your account numbers, passwords, and trading instructions. Instead, use a secure method of communication, such as the Firm’s secure website or encrypted email.
- Be careful about clicking on links or opening attachments in electronic communications from unknown senders. These links or attachments could contain viruses or malware that could damage your computer systems or steal confidential information about your investments.
- If you believe that your electronic communications with the CCIA have been compromised, please contact Brian Fraser immediately by phone at (970) 319-3963. The Firm will take steps to investigate the matter and protect your interests.
In addition to the risks listed above, there are other risks associated with using electronic communications for investment advice. For example, electronic communications may not be as secure as face-to-face or phone conversations, and they may be more easily lost or intercepted. Additionally, electronic communications may not be as effective for complex or time-sensitive investment advice. The Firm encourages you to use electronic communications only when it is appropriate for your needs. Clients should not hesitate to call the adviser if time-sensitive needs to be conveyed to the adviser quickly and securely. If you have any questions about the risks of using electronic communications, please contact the Firm.
Consider the following to help prevent unauthorized access, data breaches, viruses and malware, and spoofing when communicating electronically:
- Use strong passwords and change them frequently. Passwords should be at least 12 characters long and include a mix of upper and lowercase letters, numbers, and symbols.
- Be careful about what links you click on and what attachments you open. If you’re not sure if a link or attachment is legitimate, don’t click on it or open it.
- Keep your software up to date. Software updates often include security patches that can help protect your devices from viruses and malware.
- Use a firewall and antivirus software. A firewall can help protect your devices from unauthorized access, and antivirus software can help detect and remove viruses and malware.
- Be aware of phishing scams. Phishing scams are emails or text messages that attempt to trick you into giving up personal information, such as your passwords or credit card numbers. Be careful about giving out personal information, and never click on links or open attachments in phishing emails.
- Secure your devices when you’re not using them. If you’re using a public Wi-Fi network, be sure to encrypt your traffic and disconnect from the network when you’re finished using it.
- Back up your data regularly. This will help protect you in case your devices are lost or stolen, or if you’re the victim of a data breach.
If you have questions regarding this disclosure or would like to confirm or report any suspicious electronic communication that you received from the Firm and/or one of its representatives, please contact us at (970) 319-3963 or by email at firstname.lastname@example.org.
Effective: July 2023